Akron Radiology, Inc. (“ARI”) is a private practice radiology group serving Crystal Clinic Orthopaedic Center, Neurology and Neuroscience Associates, and Western Reserve Hospital. To obtain a copy of a patient’s medical records or images, the request must be submitted to the facility at which the service was provided.

RADIOLOGY MEDICAL RECORDS CONTACT NUMBERS

Summa Health System
95 Arch Street, Suite 155
Akron, OH 44304

Phone: 330-375-4885
Fax: 330-375-7083
Hours: 7:30am – 4pm

* Please allow 72 hours to process your request.
Signed release and identification needed to process the request

Western Reserve Hospital
1900 23rd Street
Cuyahoga Falls, OH 44223

Phone: 330-971-7414
Fax: 330-971-7087
Email: wrhmedicalrecords@westernreservehospital.org

Crystal Clinical
Attention: Medical Records
ROI Crystal Clinic Orthopaedic Center
3975 Embassy Parkway
Akron, OH 44333

Phone: 330-670-4076
Fax: 330-666-5884
Web/URL:
crystalclinic.com/patient-information/information-authorization

*Patient requests generally process within 10 business days.

Attorney requests for itemized billing statements should be submitted through Chartswap. Notes for successful requests from ChartSwap are detailed below:

Dates of service prior to 11/1/15

• Select mailing address of Carmel, Indiana
• Use option for “multiple locations” or “all states”
• Ravenna Radiology billing is found by searching for “Akron Radiology”

Dates of service on or after 11/1/15

• Make sure to use the mailing address in Cuyahoga Falls, Ohio
• Use option for “multiple locations” or “all states”
• Ravenna Radiology billing is found by searching for “Ravenna Radiology”

https://www.chartswap.com/